Managed IT support
Remote and onsite assistance, preventive maintenance, user support, updates, backup monitoring and practical technology planning.
Compare support plansYour outsourced IT partner in Jamaica
Technology that works for your organization.
Senyah Technologies Limited helps small businesses, schools and NGOs purchase, manage, support and responsibly retire their technology—without the cost of a full-time internal IT department.
- Islandwide service
- 1–24 business-hour response targets
- Plans tailored to your environment
Built for organizations that need dependable technology without building an internal IT department.
Small businessesSchoolsNGOsPublic-sector teams
End-to-end services
Everything your organization needs to keep moving.
One accountable partner for day-to-day support, technology projects, equipment and the complete IT asset lifecycle.
Business computer sales
Computers, accessories and technology sourced around your workload, budget and replacement plan—not a one-size-fits-all catalogue.
Repairs & maintenance
Diagnostics, upgrades and repairs for desktops, laptops and common office technology, with clear recommendations before work begins.
Networking & Wi-Fi
Reliable wired and wireless networks, equipment installation, troubleshooting and upgrades for offices, classrooms and shared spaces.
Websites & digital presence
Professional websites, maintenance, business listings and social-media content that help your organization show up consistently online.
IT asset disposal
Organized collection and responsible handling of retired computers, drives, servers, network equipment and other electronic assets.
See the disposal processManaged support plans
Support sized around your real environment.
We inspect your setup first, then recommend a plan based on users, devices, locations, network complexity and business risk.
A reliable place to start
Essential Support
For smaller organizations that need routine maintenance and dependable help when issues arise.
- Remote support during business hours
- Preventive maintenance and updates
- Basic security and system checks
- Computer, printer and office-app support
- Agreed onsite support allowance
- Monthly service summary
Most flexible
For technology-dependent teams
Business Care
Broader support, proactive monitoring and priority response for organizations that cannot afford prolonged disruption.
- Everything in Essential Support
- Priority response and more onsite time
- Network and Wi-Fi monitoring
- Backup-status monitoring
- User and device administration
- Quarterly technology review
Your outsourced IT department
Complete IT Partner
Comprehensive support, planning and digital services for organizations wanting one accountable technology partner.
- Everything in Business Care
- Highest-priority response
- Backup and recovery management
- IT budgeting and equipment planning
- Cybersecurity guidance and reporting
- Agreed website and content support
Custom quotation after assessment.
Parts, licences, new equipment, major installations and out-of-scope projects are quoted separately.
Arrange your free assessment →
Who we serve
Practical IT for organizations doing important work.
Our recommendations are shaped around how your people work, the technology you already own and the risks that matter most.
Small businesses
Dependable support, equipment and planning for Jamaican businesses with fewer than 50 employees.
Schools
Support for administration, labs, classrooms, Wi-Fi, devices, maintenance schedules and technology budgets.
NGOs
Clear documentation, sensible costs and technology support for internal operations and donor-funded projects.
Clear response priorities
Urgent problems move to the front.
Response means acknowledgement, initial diagnosis and the start of support. Resolution time depends on the cause, parts, travel and third-party providers.
CriticalOrganization or critical system down1 business hour
HighSeveral users or key function affected4 business hours
NormalOne user or noncritical device affected8 business hours
LowRoutine request, change or advice24 business hours
Responsible technology retirement
Clear the storeroom without overlooking data or environmental risk.
Senyah coordinates the collection and responsible handling of retired computers, laptops, drives, servers, printers and network equipment across Jamaica.
- 1AssessReview the equipment, location, access and data-handling needs.
- 2Document & collectOrganize, count and remove assets around your operating schedule.
- 3Process responsiblySeparate data-bearing equipment and route electronic waste appropriately.
Free initial IT assessment
Let’s understand your setup before recommending a plan.
We will discuss your priorities and arrange an onsite review of your computers, users, network, backups, security and current support challenges. You will then receive a tailored recommendation and quotation.
01 Discovery call
02 Onsite review
03 Recommendations
04 Custom quotation
Call us(876) 382-4864
Emailinfo@senyahtech.com
Based in Kingston, servingOrganizations across Jamaica